This is a post that actually concern PRs, bloggers, journalists and of course the automakers themselves, but I gather that some of our readers might find this article enlightening. This is not the first time that something like this has happened but instead of busting our ass to report on the 2010 XJ while other sites had prepared their posts well before Jaguar released anything, I decided to speak my mind, and at the some time offer readers a different twist on the XJ story.
To recap, yesterday, a website with wallpaper galleries leaked the first photos of the 2010 XJ. Like many other websites, we picked up the story and posted the pictures only to receive an email from Jaguar's PR department threatening to take legal actions if we did not remove the photos - not even a grain of sweet talk there.
Of course, Jaguar did not seem to have the same problem with traditional media sites, but anyway. We responded to the email by saying that we understand their position, but are hugely disappointed that like many other automakers, Jaguar provides photos and press material to certain websites well ahead of their official release date allowing them to have an unfair time advantage over the rest of us.
And in any case, we weren't the ones to break the embargo, we just posted photos that were already spread out on the net.
Jag's press office replied to our email this morning saying that the automaker does not give the images to any websites, only magazines and newspapers that will publish after the embargo lift.
What a stinky load of you know what. As if Car Magazine or Autocar for example, won't have the story on their websites the second that the embargo ends. But it's not only the magazine websites.
The 2010 XJ embargo ended at 3:15pm EST and guess what? Autoblog, Jalopnik and other "chosen" websites and blogs had a comprehensive story along with a full gallery of images live on their sites at 3:15pm exactly. So I suppose that these folks have 'super-duper' writers that cook up a story in a matter of seconds?
I said it before and I'll say it again: that's the definition of double standards and I dare anyone to support the opposite.
Of course, when an automaker has such close and special relationships with certain media outlets (traditional or not), I have every right to be suspicious.
And some people ask why we and other sites post photos of cars that have not been officially revealed but are found on the internet. Leaving aside the fact that it's a story and we are obliged to report on it, the funny thing is that the ones that criticize the most always happen to be the 'chosen ones'...
-John
UPDATE: Guess What? Jaguar Actually Went Ahead and Asked Blogger to Remove All Pictures of the 2010 XJ on Our Previous Post, Including a Chop We Made of the XF with the Maserati. For the Record, the Initial Photos Were Removed Immediately Upon Jags Request - No Ifs, No Buts. These Pics were Uploaded Much Later From Sites Like Edmunds that Said It Received the Okay from Jag.
Great PR Work Jaguar. You Remove These Photos From Carscoop (after the official presentation...) But Allow Everyone Else to Post Them

























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Sorry to hear about that John, they're certainly dicking you around and I commend you for calling it as it is.
But Jaguar isnt the only car maker that has double standards. There are others that arbitrarily allow some news sites (which is what they are... not "blogs") to post news and dont allow others to post the same thing.
No they are not, you're absolutely right. This isn't only about Jaguar. It concerns most automakers.
Well, the world is not fair. If you want to get on their good list, try headlines like:
"Jaguar is the best automaker EVER!"
instead of
"Jaguar reveals larger XF with ugly butt"
keep up the good work!
Don't care about the 'good list' :-) And to be completely frank, it doesn't matter. So what if some websites publish a couple of stories before Carscoop or other blogs. If there's one thing that Carscoop doesn't lack is breaking stories. Instead of sitting around waiting for the automaker to send us a press release in our mail we constantly hone our skills to beat them to it.
Jaguar released a fairly comprehensive press release for the XJ a couple of days ago, and while the lack of images at the time (as opposed to Autoblog, who obviously got them sooner) does still put us smaller sites behind the game, prepping your article and then grabbing the images as soon as they become available should only put you out by 30 minutes. That was the case for us, at the least.
I find the whole thing as annoying as you do, but at the end of the day, the situation is what it is, and we've found it better to use it as motivation - building our site and readership and quality of content to a point where manufacturers view us in the same regard as the more privileged sites - and while it didn't happen for us this time around, it often does, and certainly more than it has in the past.
Perhaps you could work on getting Carscoop onto a proper domain, do something about it looking aesthetically amateurish, and focus more on your grammar. Of all car news sites, this is among the main offenders for terrible typographical, grammatic and punctuation errors.
That said, Carscoop is also one of the best resourced sites going around, so keep that up.
Jaguar's behaviour suprises me. They're in such dire straits, they need all the publicity they can get.
Besides, this car is too little too late, anyway. Jaguar is a dead brand having burnet way too many customers with poor quality S-Types, the horrible Ford-parts bin special X-Type and by failing to produce the Sports car they promised. All of its former customers have long since defected to the German marks. TATA will struggle with it just as Ford did. When the losses get too much, and once again it'll be passed on.
The upshot of all this is that they employ second-rate people. That's why you got shoddy treatment. Idiots.
By the way, your record for being first to score on new model launches is still pretty unbeatable. Keep up the good work.
We support You :) Jaguar in Poland will not have a easy :)
Oh get. A. Grip.
stick the curry into them. keep up the good work carscoop
I'm with you on this man. That's why I didn't even bother to cover the story. We're not among the "chosen ones" so we would've been among the last ones to post it anyway. There's enough time in the morning for that.
The bad news is that we can't do anything about it, other than getting 20 years of journalism under our belly, or just joining a big media group.
The funny thing is that privileged websites are always the ones braking the embargo. Maybe they're supposed to, maybe they're not, but I'm sure less "privileged" blogs will never go to such lengths just for getting the extra audience.
There's still respect for the people behind the development of each car so we wouldn't want to spoil their surprise...
P.S. don't take it so personal. it's not good for health :)
ZerCustoms
I'm with you on this man. That's why I didn't even bother to cover the story. We're not among the "chosen ones" so we would've been among the last ones to post it anyway. There's enough time in the morning for that.
The bad news is that we can't do anything about it, other than getting 20 years of journalism under our belly, or just joining a big media group.
The funny thing is that privileged websites are always the ones braking the embargo. Maybe they're supposed to, maybe they're not, but I'm sure less "privileged" blogs will never go to such lengths just for getting the extra audience.
There's still respect for the people behind the development of each car so we wouldn't want to spoil their surprise...
P.S. don't take it so personal. it's not good for health :)
The car manufacturers should stop bleating. They patronise us up to a year in advance with teaser shots and random close-ups of lighting units for their future model launches. In nearly every case they finally deliver us underwhelming and watered down versions of the original concepts. It's cheap car pornography without the money shot, and there are publications dedicated to featuring models with hideously large rumps.
Man what a joke. Automakers do not care about anyone but them selves really. Perhaps that is why the company is going bankrupt.
You probably reach more genuine readers that would look into buying the new models.
It's just absolutely crazy how all of this could happen.
You're doing a great job here, I don't see why they would throw such a fit about it. How stupid.
First of all, let me just say that I'm an avid follower of Carscoop and its high resolution pictures and generally high quality journalism.
I understand your frustration and disappointment that Jaguar has decided to send you a letter threatening legal action. But that doesn't detract from the fact that there WAS copyright infringement on your part, whether 50 other competitors' blogs and websites did so or not. Jaguar was legally within their means, but might have been wrong from a PR perspective to do so. The removal of the pictures from the previous post and the chop was understandably frustrating on your part too.
For the benefit of readers, just remove the offending pictures, post the full press release photos a few hours later, and get on with it! Your continuous haranguing is to the detriment on readers. I rather get the full resolution pictures of the XJ 30 minutes late than never on my favourite car blog. I've always liked the neutral, well-written and snappy pieces at Carscoop, so please remove the diatribes and focus on the SCOOP! Thanks from a long-time reader.
You spit on the brand, publish embargoed photos, you're just a blogger and not a journalist and still, you wonder why Jaguar cars don't give you any credit?
I mean come on...
For a company that allegedly wants to sell cars Jaguar isn't doing itself any favours. With products like the X-Type and outgoing XJ slipping in the sales charts they need all the help they can get which is where sites like Carscoop are a God send but what do they do? They throw a fit as if they don't need all the publicity they can get.
I've been coming to Carscoop for the past year or so for my updates and contrary to what Van says above, I think this is one of the most user-friendly sites for automotive news on the net. it certainly updates news a lot faster than some of the magazine-backed sites. John you're doing a terrific job. Keep it up!
Stop worrying. There's no legal action possible in such cases... :) The second they start to threat you threat back with unloyal favourism of concurents, which is far more serius economic "crime". we had same situation with VW years ago and guess what, they appologised :)
Anon# I'm not worried. I just stated the facts. If Jaguar punishes us (I repeat, we're not the ones that let out those photos, we reported it just as everyone else did) because we're among those very few (if any) that removed them, what can I say.
I'd tell them to have a cow. Snobby 'aristoc(r)ats'
This is ridiculous, what is Jaguar thinking? Don't they understand what we bloggers, journalists, writers etc are doing?
don't worry about it , it is only a jaguar. they don't sell many of them anyway, and about to sell less. A VW Passat is a much better auto.
What a bunch of wankers. Sorry but Jaguar's press office is retarded. That's not how you handle a problem
So Jaguar refuses free publicity? Some arrogant and fool bastards.....I won't write about their stories too. I guess Jaguar makes lots of new 'enemies' soon.
John Carscoop is one of the best carblogs in my opinion. Great job!
Re: the jag pics
Repost them / take'em down / up again / down again...
drive'em nuts!
Jorge
I was going to buy a Jag, but now, I will just get whatever car Carscoop recommends. Suggestions?
one question about the car:
is this supposed to be the concept or the real thing?
i ask because the concept for the XF as sleek and kickass, yet the production one...
JORGE
Never said anything about the XJ or any of Jaguar's cars. Let's not mix these two subjects. This post is about how Jaguar treats the media and how it takes legal actions against those that are not in their chosen group of sites
JORGE: It's the production model. Jag's already accepting orders
Thanks, John.
-Jorge
Jaguar has a PR office? Hey John, are you sure you weren't talking with a guy named Apu from New Delhi?
Manufacturers should know that once photos are released (to whomever it may be), it WILL spread like wild fire. There's no controlling the internet and threatening sites with legal action will only get them bad PR.
If they don't want photos to be publicised prematurely, DON'T GIVE THEM TO ANYONE.
carscoop.blogspoot is the first page when i opened my laptop. keep it up man..jag...ur make a wrong strategy and it totally will damaged your company soon. internet is the fastest way, and it has no boundries all over the world, open your mind, and see whether people will interested your car or not soon.
im from malaysia
Carscoop did nothing wrong. Keep in mind there are stupid people on earth that will jerk you around just because. And I think you own the Jaguarporte photo, since you personally made it,(am I right??) so jaguar is TOTALLY out of bounds for that.
Oh and remember on the final teaser vid, you guys put:
"We can't blame you if you've lost interest in Jaguar's teaser videos on the upcoming 2010 XJ as the British firm hasn't really revealed anything interesting on its new luxury sedan in any of the films."
Maybe they got ticked off lol
This is no news to me, it is all about competitions. About the audiences whom the auto makers wanted to target. At least they have now notice your site, publicity is better than nothing.
Hi John,
I for one know what you feel like with double standards and all. and Jaguar's topsy turvy handling of the press (of whatever kind)has been very grave lately. not to mention that a lot of manufacturers are screwing up these days.
but in terms of embargos, you would agree that tjem being broken these days is a sure thing. the increase in traffic when you do, and being reference by every other medium to smallish blog and other is worth the wrath of the compnay in some cases.
but if car companies want to keep their projects under wrap till the motor show reveal, why distribute the material (images) before time. i think sketches should be sent with the technical information, and if you want to see and beat the rest to the scoop, you get your ass down to the show and wait for the unveiling...Officially..
with these types of intended leaks and broken embargos, we the press osmetimes get to the motorshow with a complete idea of what the car looks like, so what's the point in covering it?
my beef in this specific subject is not about just double standards, more like why do the manufacturers put themselves in the line of fire in the first place, if they apply the same rule and not distribute the photos, and rely just on the often long and dull releases, everyone will have a fair chance of getting a classic and sought after scoop.
imagine the hype then, of a site or blog actually moving their ass to the floor to snap the car and post... or if you want the manufacturer photos grab the CD and run tot he media center...
that's how i see it at least...
in the meantime, keep up the good work, i think you're making the best out of blogger...respect
Ron..
Thats sad PaulTan.org didn't get to steal anything from you guys this round.
In the future, why not skip reporting on the Jaguar brand. They should be happy for the free press but because of their toxic attitude, just ignore them. That is pretty much what the public is doing anyway with this irrelevant cast off from Ford.
Big, legitimate Sites/Mags or just Shills for the Industry?
That's why I will take CARSCOOP and Phil over the rest. Phil maybe full of "Stinky" stuff, but at least it's his "Stinky" stuff and not some car manufactures Gobshite.
3Deuce27
This attitude is sad. Although I understand the author's dissapointment, I don't favor a post-factum complaint. If the letter from Jaguar PR team was received before the reveal, then why didn't you relate on this then and let your audience advice you in real-time, making them part of your story? Now it looks more of a revenge, rather then an objective standpoint, a true journalist/blogger should pursue.
How is it sad? Because we inform people how the media game is played? Guilty then. Automakers should just release info and pictures on their media site at a certain time, so everyone has a fair chance of posting/printing the story-period.
This way there will be no complaints and no LEAKS. Leaks happen because automakers hand out press material ahead of time. Am I wrong?
Instead of criticizing Carscoop, why don't you ask yourself this question: Why do automakers (or any type of companies for that matter) selectively hand out material to certain media outlets? What have they to gain?
It certainly ain't publicity because if that was the case, then logic says, the more the better
And oh Nadia - just for the record, I did email Jags UK press office on July 8 - One day before this post.
I perfectly know what you mean.
I had a few press accounts here and there, and a lot of times other sites can post press releases and images in high resolution way before they appear on the media site.
No embargo broken, just, where the heck did they get those images?!
Probably on a dedicated server, with a password sent by email.
I don't get it, really, there are plenty of sites which provides us with free media material like Fiat (plus Alfa Romeo, Lancia and Abarth) or even GM, a bazillion of minor companies, heck. Some of them just requires yo to register, not asking you to be a member of the press, but just to know "who's gong to get our stuff".
Then there are other companies who feel like their stuff is gold and you need to be a member of the printed media to have them (Aston Martin, Spyker). If you are just an internet media, forget about it.
Common, it's 2009, do you really think we can't get that stuff somewhere else?!
I'm with you, 100%.
Nadia - You sound like a PR that lives in an imaginary press release world. How about trying to understand the way that the media world is evolving instead of supporting practices of the past that will only harm your clients in the long run?
"You spit on the brand, publish embargoed photos, you're just a blogger and not a journalist and still, you wonder why Jaguar cars don't give you any credit?"
Freedom of speech shouldn't have any effect on fair use of an image, which not to mention was unintentionally published as embargoed (yet you favor assumed guilt), and you wonder why there's a backlash while you're completely ignorant to the real point's made here.
I support John and the rest of the Carscoop camp for what they have provided and continue to provide day in day out ever since I was hooked 2 years ago. And I can easily say the audience has grown tremendously just by the sheer number of comments. But with respect come's hate and jealously. And all this over a few picture's leaked early by a brand which has flopped enough times to make you wonder how they're still in business. I commend Jaguar for trying to make a comeback but trying to knock down the horse thats already out of the gate is silly and does nothing to improve their brand, as if their brand was being tarnished to begin with by the slightest of margins. They should be more focused on sustaining what chance they have of making a lasting impact on the market than nitpicking at blogger sites by playing favorites.
I support Carscoops issue with Automakers and publicity. Whilst I believe that what Jaguar did is unquestionably unfair, I do not think it calls for racial slander against supposed employees, or negative criticism about their products. You must remember that those within the PR have a degree of freedom, it is ultimately the head honchos of Jaguar who have the final ssay. To add to this, I think alot of blogger sites as whilst they supposedly have no authority, they do offer a wider, gunbiased database of opinions about products. Conventional media outlets are generally biased , and whilst it may be cynical of me to say, are in the pockets of these car companies., This would go someway as to explain the favourtism. Lastly, I do not believe contiunal and unrealistic praising of a companies products is the answer to obtaining entry into the "favourites" list; companies need to harden-up and accept positive AND negative criticism of their designs. Any companies who disgaree with negative criticism need to re-evaluate their perspective
Aussie Cam:)
Do not worry.. TATA Motors will look into
the matter.
Now Scatter.
As a UK-based motoring writer of moderate note, I can tell you that Jaguar's present PR situation is dire. Its UK PR management consists predominantly of ex-journalists or self-serving idiots whose heads are stuck rather too far up the backsides of the little starlets to whom they deign to give free cars. I would worry less about Jaguar if I were you but congratulations all the same on daring to speak out about the company's double-standards. To my mind, it has NO standards!
Wah wah!!!